1. General Information
Protecting your personal data is of the utmost importance to us at AUTONOM HEALTH ® GesundheitsbildungsGmbH. We process your data exclusively in accordance with legal requirements (GDPR, Austrian Telecommunications Act 2003). This privacy policy provides an overview of the most important aspects of how we handle your data.
2. Data Controller
The controller responsible for data processing is:
AUTONOM HEALTH ® GesundheitsbildungsGmbH
Siedersgraben 2-2
3400 Klosterneuburg, Austria
Email: office@autonomhealth.com
Phone: +43 699 122 000 01
3. Contacting Us
If you contact us via our website or email, we will store the personal data you provide (e.g., name, email address, phone number) to process your inquiry and any follow-up questions. We do not share this data without your explicit consent.
4. Data Storage
As part of our services, we store the following personal data:
• Name and contact details (address, email, phone number)
• Billing and payment information
• Data related to the use of our products and services (e.g., HRV analysis data)
Purpose of Data Processing:
The data processing is necessary to fulfill our contractual obligations and provide our services. Without this data, we cannot fulfill the contract.
Data Sharing:
We only share your personal data in the following cases:
• With payment service providers for processing payments
• With tax consultants to fulfill our legal tax obligations
Data processing is based on Art. 6(1)(b) (contract fulfillment) and Art. 6(1)(c) (legal obligation) of the GDPR.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device.
Types of Cookies:
• Essential Cookies: Necessary for the basic functionality of the website.
• Analytics Cookies: Help us understand user behavior and improve our services.
Managing Cookies:
You can configure your browser to accept cookies only in specific cases or to block them entirely. Please note that disabling cookies may limit the functionality of the website.
6. Web Analytics
We use Google Analytics, a web analytics service provided by Google Ireland Limited, to analyze website usage.
Collected Data:
• IP address (anonymized)
• Usage data such as session duration and click behavior
Data Transfer:
The collected data may be transferred to servers outside the EU. Google complies with GDPR requirements to protect your data.
Opt-out Option:
You can prevent data collection by Google Analytics by installing the Google Analytics opt-out browser add-on.
7. Your Rights
Under the GDPR, you have the following rights:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your data, provided there are no legal retention obligations.
• Right to Restriction of Processing: Limit data processing under certain conditions.
• Right to Data Portability: Receive your data in a structured, machine-readable format or have it transferred to a third party.
• Right to Object: Object to the processing of your data, especially for direct marketing purposes.
Contact:
Please send your request to:
Email: office@autonomhealth.com
Phone: +43 699 122 000 01
8. Data Retention
Your personal data will only be stored as long as necessary to fulfill contractual obligations or comply with legal requirements.
9. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or manipulation.
10. Mobile App Privacy Policy
This section specifically addresses data processing in connection with our mobile application (“My Autonom Health”). a) Data Processing in the App The App processes data you provide for the purpose of conducting and analyzing HRV measurements. This data is processed locally on your device and, if you use our services for analysis, transferred to us for the purposes outlined in Section 4 of this privacy policy. b) Location Data and Bluetooth Connectivity (Android Devices) We do not collect, store, or process your geographical location data through our App. However, to connect the App with your Bluetooth-enabled chest belt on Android devices, the Android operating system requires that you grant the App permission to access your location. This is a standard requirement from Google for all apps that need to scan for and connect to nearby Bluetooth Low Energy (BLE) devices. The reason for this is that Bluetooth can be used to infer your location (e.g., by identifying nearby Bluetooth beacons). Although our App does not use this capability for location tracking, the permission is technically necessary to enable the Bluetooth functionality that allows the App to find and connect to your chest belt. Therefore, the location permission is used exclusively for the following purpose: To enable Bluetooth scanning and connectivity with your chest belt device. Your location data is not recorded, processed, or transmitted by us at any time. If you do not grant this permission, the App will not be able to connect to your Bluetooth device on Android. You can manage App permissions in your device’s settings.
11. Changes to the Privacy Policy
We reserve the right to modify this privacy policy as needed. The latest version will always be available on our website.
Contact Information:
AUTONOM HEALTH ® GesundheitsbildungsGmbH
Siedersgraben 2-2
3400 Klosterneuburg, Austria
Email: office@autonomhealth.com
Phone: +43 699 122 000 01